Submitting Claims and using the Portal at GMMI
GMMI processes all medical claims incurred by participants hosted in the US. They can
- process bills that come directly from a medical provider
- process bills that are sent to a volunteer or family who forwards them on to GMMI, or
- reimburse volunteers or host families for medical expenses paid on behalf of the participant.
When a participant incurs a medical expense in the USA, ask the treating medical professional or hospital to send the original bill with their claim form directly to GMMI by email: customerservice@gmmi.com
or by mail at:
GMMI (Global Medical Management Inc.)
880 SW 145th Avenue, Suite 400
Pembroke Pines, Florida 33027 USA
If the medical expense is paid by the volunteer or the host family, they can claim reimbursement by submitting the original bill to GMMI at customerservice@gmmi.com together with the claim form. The expense will not be reimbursed if the claim form is not submitted.
It is important to use the claim form provided by AFS: AFS-USA Medical Claim Form
Fill out the entire form detailing the nature of the treatment required. The most common reason for claim payment to be delayed is the need for follow-up information.