Watch the video to learn key strategies to help improve your conflict management skills.
After watching the video, reflect on the following:
- In general, how committed are you to the tasks or the agenda vs. the relationship during conflict?
- What might you incorporate from this video to help you be more effective when it comes to intercultural conflict management?
- How do you handle conflict? Do you tend to be more direct or indirect? Do you express your emotions or restrain them?
- How does that vary from how your host student was taught to handle conflict?
Individuals approach conflict in distinct ways, and oftentimes these approaches are linked to the cultural environment in which we were raised.
Check out the attached document on Intercultural Conflict Styles.